Within 14 days of receiving the products, even without stating a reason, you can exchange your purchase or request a refund. Starting November 10th, in anticipation of Black Friday and the Christmas holidays, the right of withdrawal is extended until January 15th.

Returns and refunds

1. CONTACT US

Please let us know your intention to return the product.

Just send an email to servizioclienti@animasportiva.com

Or call us at 0434 780696

2. SEND

Pack the product carefully and ship it (at your expense, using any courier) to:

Animasportiva - Bortolussi SRL
Viale Trento 59
33077 Sacile (PN)
Tel. 0434 780696

3. LET'S CHECK

Once we receive the product, we verify that:

  • Comes with original tag(s) and/or box(es) (where applicable)
  • No signs of wear and use

4. WE REFUND

Once the verification phase has been completed, we will refund the full cost of the product and the outbound shipping (in standard format) using the same payment method used for the order.

For more details or to place an order by phone , contact us!